FAQ
Everything you need to know about creating, printing, and delivering your Couleurs.Studio artworks.
Creating your artwork
How does artwork generation work?
Each technique is a generative algorithm that produces line art compositions from parameters you control: colors, density, proportions, title, font, etc. The result is calculated directly in your browser, in real-time.
You can adjust the parameters as many times as you like until you get the artwork that suits you, then order it for printing.
What is a design key?
The design key is a unique code that encodes all the parameters of your artwork (colors, seed, title, font, options, etc.). It is automatically generated with each modification in the configurator.
It allows you to:
- Save your creation: copy the key to retrieve your artwork later, even without creating an account.
- Pick up where you left off: paste the key into the configurator to restore your design exactly.
- Share a link: your key can be passed directly in the URL to send your artwork to someone.
The key is also automatically transmitted with your order, which allows us to reproduce your artwork identically at the time of printing.
Can I order my artwork later?
Yes. Simply copy your design key before leaving the configurator and keep it. When you are ready to order, return to the corresponding technique, paste the key, and your artwork will be restored identically.
You do not need to create an account to save a creation.
Is each artwork truly unique?
Yes. Each algorithm generates an almost infinite number of distinct compositions. Your artwork is created by you, with your parameters, and its design key is the only way to reproduce it identically. We never print the same artwork twice without an explicit order.
Formats & materials
What formats do you offer?
We offer six ISO A standard formats:
- A6 — 10.5 × 14.8 cm
- A5 — 14.8 × 21 cm
- A4 — 21 × 29.7 cm
- A3 — 29.7 × 42 cm
- A2 — 42 × 59.4 cm
- A1 — 59.4 × 84.1 cm
All artworks are printed in portrait orientation, at full resolution (source file at 4200 × 5939 px).
What is the difference between the two materials?
We offer two printing papers:
- Coated 180g — matte finish, extra white, soft rendering. Faithful and vivid colors. Ideal for framing yourself or as a gift.
- Fine Art Textured 320g — high-end giclée fine art paper, subtle grain, deep hues, exceptional durability. Museum quality.
We print on a Canon imagePROGRAF PRO-2600 12-color, professional large-format printer.
What is the frame option?
You can add a black frame to your order, available for all formats. The frame is included in the package and the artwork is ready to be hung upon receipt.
Frame supplement prices are:
- A6: +9 € | A5: +14 € | A4: +19 €
- A3: +29 € | A2: +44 € | A1: +64 €
Order & delivery
How does an order work?
Once your artwork is created in the configurator, select your format, material, and, if desired, the frame option. Add to cart and finalize your order via secure Shopify payment.
Your design key is automatically transmitted with the order — allowing us to reproduce your artwork identically at the time of printing, without you having to do anything else.
How long before I receive my order?
Each artwork is printed to order. Allow generally 2 to 5 business days for production and shipping, depending on your location. You will receive a confirmation email as soon as your package is shipped.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and times vary by destination and are calculated automatically at checkout.
Can I return or exchange an artwork?
Since each artwork is custom-produced from your design, it cannot be exchanged or returned except in case of production defect or damage during transport. In this case, contact us quickly with a photo of the problem and we will find a solution.
Didn't find the answer to your question?
Contact us — we usually respond within 24 hours.